Check your other email accounts, in case you used a different email.

If you don’t see the email with the download link within minutes of placing your order, try the following: When you purchase a Cashmerette pattern, you’ll immediately get an email that contains the download link for your pattern. Did you receive the pattern download link? So definitely use a computer when downloading and printing your pattern!ĭon’t have access to a computer? We suggest asking a friend or family member to download your files and print them, or place a copyshop order for you. It’s easy to lose files on a mobile device (they’re just not decided for file management) and you also can’t control the scale when printing from your phone or tablet (even using the mobile Adobe Reader app). Mobile devices can’t open the ZIP file that contains your PDF files inside it.

Are you using a computer?Įven if you purchased your pattern using a smartphone or tablet, you should download your pattern on a desktop or laptop computer. Help! I can’t download/find/open my PDF pattern 1. Over the years of helping customers with their PDF pattern woes, we’ve seen just about everything, but you get to the end of the checklist and still aren’t sure what to do, you can contact us here.īe sure to also check out our beginner’s guide to PDF patterns as well as our guide to printing PDF patterns at home and printing PDF patterns using a copyshop. So we’ve put together a checklist to help you figure out what might have gone wrong.

When you’re new to using PDF patterns, it can be hard to tell where things went wrong! But sometimes you can think that you did everything correctly, and your PDF pattern still isn’t working. PDF patterns can be a lot of fun to use: you can get an idea for a project, purchase and download a pattern instantly, and have your garment sewn up in a few hours, all without ever leaving your house. Over the last decade, there’s been a big shift in the sewing community over to digital patterns. Using a PDF sewing pattern, and something went wrong? Here’s a handy checklist to figure out what the problem might be and how to fix it.

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